If you are not 100% satisfied
with your purchase, you can either return your order for a full refund
or exchange it for something else. In the case of digital downloads,
please contact us at the email address included in your 'Thank You'
email (when you made the purchase) You can return your purchase for up
to 120 days from the purchase date. Returned products must be in the
condition you received them and in the original box and/or packaging.
AUTO AIR CONDITIONING MANUALS (eBOOKS):
We provide free trial versions of most manuals. If you're not
sure about the content of any manual, please
contact us. We will be pleased
to provide you details. For the best details of what's included, download
the trial version.
A/C DVD VIDEOS:
If any DVD is defective, it will be replaced without question. We strive
to use high quality DVD blanks and constantly test our products. However,
because the number of players and formats, it is possible that some players
may not be able to display our DVD's. If you are unsure about the content
or information covered in any of our DVD's, please do not hesitate to contact
our technical support department by
prior to making your purchase. We will do our best to answer all of your
questions and help you make an informed purchase.
We strive to make your experience shopping at the COOL ZONE a happy one!
After all, we are seriously interested in seeing you back here for all of
your auto A/C service needs. However, should you have a problem with a purchase
or need to contact our administration for any matters related to your shopping
experience, please e-mail our
you for choosing the COOL ZONE! Your on-line A/C Connection!